Using the check-in feature

The check-in feature was created to allow administrators to confirm the locations of administrators, suppliers, and agents. It is not a live tracking capability as they are very cumbersome and typically violate privacy rules depending on where services are taking place.

The check in feature requires the user to check in with a specific administrator upon request or as established via the company’s standard operating procedures. Upon checking in, the geo-location (tag) of the user is captured along with a time/date stamp and the user’s contact information.

Administrators can request check-ins via the administrator, supplier, or agent contact information. Check-ins are populated on the situation map as well as in the check-in tab on the personnel page.